What do I do when my payment fails?

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Please follow these steps when your payment via stripe fails

Double check the card information is correct
Ensure you have not met your daily spend limit on the card
Make sure the billing address is correct
Make sure you are entering the correct CVV code
You can always pay by mailing us a check using the below details‍
- Made out to: Array‍
- Mailed to: 1394 County Highway 283 South Bldg 6 Santa Rosa Beach, FL 32459

If you are still having trouble, please give us a call at 850.608.8030

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What to expect for your appointment?

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Learn how to be best prepared for your shoot to get the most out of your content.

How does weather affect my content?

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Weather minimally affects photos as edits can enhance brightness and skies. Videos show more impact, with cloudy exteriors appearing darker. Reshoots are optional.

How does media relicensing work?

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Creators retain content ownership. Your shoot price includes a license for your use only. Others must contact us for permission to use it elsewhere.

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